Active Issue
Tomizone Core Network Status Support Phone: 0800 000 027 | Support Email: support@tomizone.com For Chorus outages/notifications, please visit outages.chorus.co.nz

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Operational

Voice Services




Operational

WiFi Services




Operational

Email Services




Degraded Performance

Healthcare ICT Services




Operational

Digital Signage Services




Operational

Alarm Monitoring Services




Operational

External Services

0

Active Incidents

1

Incidents Last 30 Days

7

Incidents Last 365 Days

History (Last 30 days)

Description

Good day to all, We will be conducting scheduled maintenance on the weekend of the 10th and 11th of October 2020. During this process, we will be performing database maintenance ensuring peak performance as well as Medtech application updates to the latest build to ensure compliance. As always, please let us know of any weekend clinics over the weekend so that we can plan your practice Backup and Restore to suit your operating hours. Please note for on-site non-hosted practices: When logging into Medtech32 for the first time, please right click and run as an administrator. Network status and maintenance schedules can be viewed here: https://status.tomizone.com/ Kind regards, Tomizone Support Team support@tomizone.com


Components

Healthcare ICT Services


Locations

Tomizone NZ DC Primary


Schedule

October 10, 2020 07:00 - October 11, 2020 12:00 NZDT



October 11, 2020 12:00 NZDT
[Update] Scheduled maintenance is complete.

October 10, 2020 07:00 NZDT
[Update] Scheduled maintenance is starting.

Incident Status

Degraded Performance


Components

Email Services


Locations

Tomizone NZ DC Primary




October 5, 2020 09:03 NZDT
[Resolved] Resolved by Microsoft rerouting traffic and undoing changes

September 29, 2020 11:35 NZDT
[Identified] Title: Can't access Microsoft 365 services User Impact: Users may be unable to access multiple Microsoft 365 services. More info: Existing sessions do not appear to be affected. Affected users are encouraged to keep existing sessions going and to avoid re-authenticating to Microsoft 365 services. Any Microsoft 365 service that leverages Azure Active Directory (AAD) authentication may be impacted by this issue. Current status: We've identified and are reverting a recent change to the service which may be causing or contributing to impact. Scope of impact: Any user may experience access problems for Microsoft 365 services. More information can be found on Microsoft's own status page: https://status.office365.com/ Kind regards, The Tomizone Support Team support@tomizone.com