Active Incident
Tomizone Core Network Status Support Phone: 0800 000 027 | Support Email: support@tomizone.com For Chorus outages/notifications, please visit outages.chorus.co.nz

Incident Status

Operational

Components

Voice Services

Locations

Tomizone NZ DC Primary



September 3, 2021 14:20 NZST
[Monitoring] Vocus appears to have remediated the outage however we will continue monitoring for any irregularities Regards, The Team @ Tomizone

September 3, 2021 13:51 NZST
[Identified] We have been informed due to a fault from an upstream provider that there may be faults with telephony & Internet connectivity. Our upstream vendor is working to rectify the situation and we will provide more information as it becomes available We apologise for the inconvenience The Team @ Tomizone

xDSL/UFB Internet Services




Operational

Voice Services




Operational

WiFi Services




Operational

Email Services




Operational

Healthcare ICT Services




Operational

Digital Signage Services




Operational

Alarm Monitoring Services




Operational

External Services

1

Active Incidents

2

Incidents Last 30 Days

6

Incidents Last 365 Days

History (Last 30 days)

Incident Status

Operational


Components

xDSL/UFB Internet Services


Locations

Tomizone NZ DC Primary




August 26, 2021 18:52 NZST
[Resolved] From Upstream: "We are getting reports from users that internet services on Chorus Network within the Auckland Region have normalised." If you are still experiencing issues, please email support@tomizone.com and our team will investigate.

August 26, 2021 16:34 NZST
[Identified] From Upstream: "We are aware of an ongoing Chorus Network issue affecting Auckland Region that is causing slowness and inability to use the internet. Please be aware that this is affecting multiple providers/carriers including mobile services."