Active Incident
Tomizone Core Network Status Support Phone: 0800 000 027 | Support Email: support@tomizone.com For Chorus outages/notifications, please visit outages.chorus.co.nz
E-PrescribingOperational

Incident Status

Operational

Components

Healthcare ICT Services

Locations

Tomizone NZ DC Primary


October 31, 2019 16:00 NZDT
[Identified] Good day to all, There is an issue with Medtech's e-Prescribing module where font sizes have changed making barcodes unreadable. Medtech is currently working on a patch and we will update once available. Regards, The Tomizone Support Team 0800 000 027 support@tomizone.com

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AWS Route 53

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Medtech Backup & Restore, Data MaintenancePlanned Maintenance

Description

Good day to all, We will be conducting scheduled maintenance on the weekend of the 9th and 10th of November 2019. During this process, we will be performing database maintenance ensuring peak performance as well as Medtech application updates to the latest build to ensure compliance. As always, please let us know of any weekend clinics over the weekend so that we can plan your practice Backup and Restore to suit your operating hours. Please note for on-site non-hosted practices: When logging into Medtech32 for the first time, please right click and run as an administrator. Network status and maintenance schedules can be viewed here: https://status.tomizone.com/ Kind regards, Tomizone Support Team support@tomizone.com


Components

Healthcare ICT Services


Locations

Tomizone NZ DC Primary


Schedule

November 9, 2019 07:00 - November 10, 2019 12:00 NZDT


November 10, 2019 12:00 NZDT
[Update] Scheduled maintenance is complete.

November 9, 2019 07:00 NZDT
[Update] Scheduled maintenance is starting.