[Monitoring] We believe this issue has been resolved, we are continuing to monitor and proactively test. We will continue to monitor.
December 11, 2020 11:35 NZDT
[Identified] To clarify, this is not affecting all customers.
We have spoken with our Head of Carrier Services of the particular inbound carrier and are aware of the current fault at hand.
Updates to follow.
December 11, 2020 11:22 NZDT
[Identified] We are aware of the ongoing voice issue affecting incoming calls from Spark and Vodafone network. We have escalated this fault to our voice carrier.